Introduction
This policy explains how refunds are handled on engagements with Weblik Studio. It applies to all projects unless your statement of work specifies otherwise.
Refund policy
Last updated: May 13, 2026
When and how refunds apply on projects with Weblik Studio.
Deposits
Project deposits are non-refundable. They cover the time we set aside, the discovery work we do, and the slot we reserve in our schedule to start your project.
Cancellation by the Client
If you choose to cancel a project after work has begun, you will be invoiced for all work completed up to the date of cancellation. Any amount already paid that exceeds the value of completed work will be refunded, minus the non-refundable deposit.
Cancellation by Weblik
In the rare case that we cannot continue a project, we will refund any amounts paid for work that has not yet been delivered. We will share any usable deliverables produced up to that point.
Eligibility for refunds
Refunds are not provided for completed and delivered work, for delays caused by missing inputs or approvals from the Client, or for changes of mind once a milestone has been signed off.
Refund process
To request a refund, email contact@weblik.studio with your invoice reference and the reason for your request. We aim to respond within five (5) business days and to process approved refunds within fourteen (14) business days, using the original payment method where possible.
Disputes
We always try to resolve concerns directly first. If we cannot reach agreement, the dispute is handled under the governing law set out in our Terms & Conditions.
Contact
Questions about this policy? Reach out at contact@weblik.studio.